Please use this page to select one of the following:
Check your bin day.
Check the status of previous requests.
This is a chargeable service, and all charges are non refundable.
Request an additional or replace a missing bin
Recycling and refuse only.
Request larger, smaller bins or replace a damaged bin
Recycling and refuse only.
Replacement Food Caddies, Liners and Plastic Sacks
We only supply plastic sacks to properties who do not have a wheelie bin.
We cannot return for missed food waste, textiles or small electricals.
An assisted collection is agreed with the council.
Request removal of an unwanted bin at my property
We will only remove bins that belong to Norwich City Council.
Request removal of an unwanted bin on the street
We will only remove bins that belong to Norwich City Council.
Report spillages caused by the collection crew.
